Omnichannel Messaging & Channel Connections3 min read
WhatsApp Business, Social DM Connections & Automation Triggers
Connect Meta accounts and enable automated WhatsApp COD confirmation and abandoned cart triggers.
Overview
Connect social messaging platforms and enable automated e-commerce WhatsApp notifications.
📍Exact Buttons / Menus in Dashboard
Connect WhatsApp Business AccountConnect Instagram Professional AccountConnect Facebook Messenger PageCOD Order ConfirmationsAbandoned Cart Recovery
Step-by-Step Instructions
1Connecting Social Messaging Channels
Click [Connect WhatsApp Business Account], [Connect Instagram Professional Account], or [Connect Facebook Messenger Page] to authenticate your channels.
🎯Exact Action Buttons: [Connect WhatsApp Business Account], [Connect Instagram Professional Account], [Connect Facebook Messenger Page]
2Enabling E-commerce WhatsApp Triggers
Check automation boxes to enable automatic messages: [COD Order Confirmations] and [Abandoned Cart Recovery].
🎯Exact Checkboxes: [COD Order Confirmations], [Abandoned Cart Recovery]
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